Effective Date: 1 December 2025
Last Updated: 1 December 2025.
1. Introduction
This Privacy Policy describes how Holistic Harmony Heals (“Company,” “we,” “our,” or “us”) collects, uses, and discloses your information when you access our website or engage our services. We are committed to safeguarding your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
•Personal Identifiers: Name, email address, phone number, billing information.
•Special Category Data: Health related information voluntarily provided during consultations or intake forms.
•Technical Information: IP address, browser type, device identifiers, and cookies.
•Usage Data: Information about how you interact with our website and services.
3. Lawful Basis for Processing
We process personal data under the following lawful bases as defined by the UK GDPR:
•Consent – when you voluntarily provide information (e.g., signing up for newsletters, booking consultations).
•Contract – when processing is necessary to deliver the services you request.
•Legal Obligation – when required to comply with applicable laws and regulations.
•Legitimate Interests – for purposes such as improving services, maintaining website security, and communicating relevant updates, provided these interests do not override your rights
.4. Data Controller
The Data Controller responsible for your personal information is:
Holistic Harmony Heals
Email: holisticharmonyheals@gmail.com
Phone:+447946521675
You may contact us directly regarding any data protection concerns. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority.
5. How We Use Your Information
We use collected information to:
•Provide and personalize consultations and wellness services.
•Communicate with you regarding appointments, updates, and newsletters.
•Process payments securely.
•Improve website functionality and user experience.
•Comply with legal and regulatory requirements.
6. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information only with:
•Trusted service providers (e.g., payment processors, email platforms).
•Legal authorities when required by law.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. You may request deletion of your data, subject to applicable legal requirements.
8. Your Rights
Under the UK GDPR, you have the following rights:
•Right of access to your personal data.
•Right to rectification of inaccurate or incomplete data.
•Right to erasure (“right to be forgotten”).
•Right to restrict or object to processing.
•Right to data portability.
•Right to withdraw consent at any time.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings or our cookie banner.
10. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
11. Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third party sites.
12. International Users
If you access our services from outside the United Kingdom, your information may be transferred and processed in accordance with UK data protection laws.
13. Children’s Privacy
Our services are not directed to children under 16 without parental consent. We only collect information about children when provided by a parent or guardian for the purpose of consultations.
14. Definitions
For the purposes of this Privacy Policy:
•“Personal Data” means any information relating to an identified or identifiable individual.
•“Services” refers to consultations, educational resources, and wellness guidance provided by Holistic Harmony Heals.
•“Website” refers to www.holisticharmonyheals.com.
•“Data Controller” refers to Holistic Harmony Heals.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.
16. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Holistic Harmony Heals
Email: holisticharmonyheals@gmail.com
Phone: +447946521675